FREQUENTLY ASKED QUESTIONS

Answers that keep things moving.

Find practical information about booking, delivery, moving, tracking and customer support.

Still need help?

Our team can help with a specific route, item or business requirement.

Contact support
How do I request a delivery?+

Use Wing, contact our team, or submit the quotation form. We will confirm the request and collection details.

Where does TanzMovers operate?+

Our current main service area is Dar es Salaam. Contact us for support beyond the listed zones or for intercity transportation.

What items can be delivered?+

We handle documents, parcels, furniture and suitable business equipment. Restricted, unsafe or unlawful items are not accepted.

Can I track my package?+

Yes. Enter your TanzMovers tracking number on the tracking page. The demonstration shipment TM-2048 shows the complete tracking experience.

Does TanzMovers handle office and household moving?+

Yes. We coordinate office and household moves based on item volume, locations and timing.

Do you support corporate deliveries?+

Yes. We provide tailored delivery arrangements for banks, retailers, manufacturers, offices, institutions and other organisations.

Can I schedule a delivery?+

Yes. Tell us your preferred collection date and our team will confirm availability.

How do I get a quotation?+

Complete the request form with pickup, destination and item information for a personalised quotation.

How can I contact customer support?+

Use the contact form and your enquiry will be stored securely for the TanzMovers team.

Is Wing available now?+

Wing is the TanzMovers customer delivery app. Store links will be published when the production apps are released.